-
Term
The term of the Agreement shall begin on the date that customers register his/her account with BoxIntense and shall continue in effect as long as the Customer subscribes or uses softwares or services BoxIntense provide.
-
Billing and Payments
Customer's billing cycle shall be monthly or annually as indicated on the Order, beginning on the Service Commencement Date. If the customers provides credit/debit card for invoice payment, Customer authorizes BoxIntense to bill subsequent fees to the credit/debit card.
-
Service Cancellation
In event that the Customer is no longer planning to use BoxIntense's service, Customer must request the service cancellation via BoxIntense's Client Area (https://support.boxintense.com/clientarea.php?action=products) at least fourteen (14) days prior to next billing cycle.
-
Service Suspension
BoxIntense will suspend the service that customers subscribes upon three (3) days of invoice overdue, in event of AUP violation or as requested by law enforcement or regulatory agency.
-
Service Termination
BoxIntense will terminate the service that customer subscribes upon seven (7) days of invoice overdue, in event of AUP violation or as requested by law enforcement or regulatory agency.
-
Back Up Copy
BoxIntense does not backup any data on VPS and Dedicated Servers that customers subscribe with us. Customer need to perform backup on their own, or purchase an additional backup service with BoxIntense. In event of server failure, customer will be provided with a fresh service without any existing data. BoxIntense cannot be held accountable for data loss occurs inside our network & servers.
-
Changes To BoxIntense's Network
Maintenance, upgrades and other changes in BoxIntense's network, including but not limited to changes in its software, hardware, and service providers, may affect the operation of Customer's hosted data, content and applications. BoxIntense reserves the right to change its network at our own discretion, and BoxIntense shall not be liable for any resulting harm to Customer.
-
Bandwith Usage
In event that a customer exceeds the allocated bandwidth as stated in the order, BoxIntense may, at its sole discretion, collect overusage fees of $0.1 for each GB (Gigabytes) of exceeding bandwidth transfer.
-
Harassment And Abuse
BoxIntense does not tolerate abuse of any kind towards our employees. This includes all verbal harassment, yelling, swearing, rudeness, threats, and any intentionally disruptive behavior directed at BoxIntense or any of it's staff and agents. Violation of this terms will results in service termination.
-
Force Majeure
BoxIntense shall not be in default of any obligation under the Agreement if the failure to perform the obligation is due to any event beyond BoxIntense control, including, without limitation, significant failure of a portion of the power grid, significant failure of the Internet, natural disaster, war, riot, epidemic, terrorist activity, or other events of a magnitude or type for which precautions are not generally taken in the industry.
-
Disclaimer Of Warranties
BOXINTENSE DOES NOT WARRANT OR REPRESENT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. ALL SERVICES ARE PROVIDED ON AN "AS IS" BASIS.
-
Misc
We reserve the right to refuse providing (either new or continuing existing) service and/or conducting business to/with anyone at any time for any reason at our own discretion.